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You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We use USPS for all shipping.
All Orders will be shipped in approximately 3-5 business days from the date they were ordered.
Orders placed during the holiday season, November 1st through December 20th, will be mailed the next business day.
If you need your order in time for Christmas in the U.S. please order by 5:00 p.m. EST, December 16th. All Canada orders need to be placed by December 6th, and all other overseas orders by December 4th.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. The buyer may be subject to additional import costs such as duties, taxes, customs and clearance fees. These additional fees and/or costs are not part of the charges collected at checkout.
Gift wrapping is not available at this time.
Free shipping on orders of $50 or more does not apply when shipping outside the US. When valid, guaranteed delivery only applies for orders shipping within the United States; excludes Alaska and Hawaii.